Outside Sales Representative
Company: Race Telecommunications LLC
Location: Yuba City
Posted on: October 3, 2024
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Job Description:
Job Title:--Outside Sales
Representative--Classification:--Full-Time, Non-Exempt,
At-Will--Reports to:--Sales Manager--Department:--Sales and
Marketing--Location:--Onsite:--Yuba City, CA.--Location
Status:--Work will be primarily performed onsite in our office.
Travel to and work from other Race offices or other off-site
locations will be required.--travel to and work from other Race
offices or other off-site locations will be required.--Pay:--Salary
+ Bonus Incentive Potential - Hourly rate $18-19/hr. - Total
anticipated yearly compensation between $36,000 - $75,000----Beware
of scams that target job seekers. Race Communications-- will
never--provide a job offer without a comprehensive interview
process (including in-person or secure video conferencing), request
sensitive information through unsecure platforms such as email or
text messaging, require candidates to pay fees, or pressure
candidates to act without careful consideration. You can get more
information about Race Communications at--www.race.com--or by
contacting our recruiting team directly.----About Us:--As the
leading provider of 10G fiber internet in California, Race
Communications is a company built by the needs of the communities
that we serve. In collaboration with the California Public
Utilities Commission and many non-profit community advocacy groups,
we build next-generation fiber infrastructure where others won't,
serving over 30 communities across the state.--Working for Race
means being dedicated to bringing cutting-edge fiber internet to
rural and urban communities, providing opportunities, enhancing
technology, and enabling access for generations to
come.----Summary:--As an Outside Sales Representative at Race
Communications, you will be instrumental in expanding our customer
base and driving revenue growth. Your primary responsibility is to
proactively engage potential customers through direct interactions
in their homes and communities. You will serve as the face of Race
Communications, creating meaningful connections with individuals
and effectively conveying the exceptional value of our products and
services to secure their business. This role requires excellent
communication and customer service skills, as well as sales acumen
to explain products and services, address questions and complaints,
and provide effective solutions. You will also support Race
Communications' mission to bridge the digital divide between rural
and urban areas by promoting reliable, high-quality internet
services.----This individual should be able to communicate and work
effectively with external service representatives and internal team
members who possess a wide variety of backgrounds, personalities,
and communication skills. This individual should be able to work
effectively in a dynamic, fast-paced, and evolving environment
while maintaining a productive professional demeanor. This
individual must be capable of working independently, as well as
collaboratively with other Race team members across teams and
levels of our organization.----Qualifications and
Experience:--Eligibility to work in the US without
sponsorship--Minimum age requirement of 18 years--A valid driver's
license, subject to successful verification through a DMV check, is
mandatory--High school diploma, GED or equivalent required--Minimum
of one year of experience in sales, outside sales, or a related
field, with equivalent work experience in customer-facing roles
required--Demonstrated proficiency in utilizing CRM systems (e.g.,
Salesforce and Sales Rabbit) to manage customer data, track
interactions, and analyze customer behavior--Increased customer
base by 10-15% through the implementation of targeted relationship
management strategies, resulting in improved client satisfaction
and loyalty--Consistently meet or exceed monthly sales quota,
achieving a target of 44 door-to-door sales per month based on
market demand--Ability to travel moderate distances by both car and
foot to meet with clients and prospects, daily--Willingness to
participate and occasionally travel to attend sales and marketing
events, contributing to the company's outreach efforts and client
acquisition strategies--The ability to effectively communicate in
English, including speaking, reading, writing, and comprehension,
as necessary for effective job performance and workplace
communication--Proficiency in Spanish language
desirable--Skills:--Ability to listen, address questions and
customer complaints, and providing timely solutions--Proficient use
of MS Office tools (including Word, Excel, PowerPoint, and Teams)
and iPad for taking orders--Functional use of common office
equipment, computers, and office software--Strong time management
skills, with the ability to manage priorities and
workflow--Commitment to accuracy and high standards for quality of
work--Ability to work with all levels of team members and
management--Excellent problem resolution and customer service
skills--Ability to deal effectively with a diversity of individuals
at all organizational levels--Strong organizational skills that
reflect ability to perform and prioritize multiple tasks seamlessly
with excellent attention to detail--Excellent verbal and written
communication skills--Ability to work on complex projects with
general direction and minimal guidance--Versatility, flexibility,
and willingness to work within constantly changing priorities with
a sense of urgency--Good judgement with the ability to make timely
and sound decisions--Highly resourceful team-player, with the
ability to also be extremely effective independently--Ability to
effectively present information and respond to
questions----Essential Duties and Responsibilities:----Sales
Outreach and Customer Engagement:--Sources new sales opportunities
through door-to-door education of Race fiber optic internet, phone,
and television services--Identifies, assesses, and understands
customer needs and requirements to achieve customer
satisfaction--Identifies potential sales opportunities, and
generates interest and sales opportunities--Builds relationships
and trust with customers through open and interactive communication
(listening)----Sales Goals and Performance:--Meets or exceeds
monthly sales goals set by you and your manager--Manages creation
and presentation of quotations for opportunities as they are
identified--Generates new business and promotes growth of Race
products--Product Knowledge and Customer Service:--Gains and
retains extensive product knowledge as well as detailed
comprehension of customer's requirements for Race fiber optic
internet, phone, and television products--Provides accurate, valid,
and complete information when using our CRM and other software as
provided--Documentation and Compliance:--Keeps detailed records of
customer interactions, processes customer accounts, and files
documents--Follows sales team procedures and guidelines, along with
policies outlined in the Race Communications Employee
Handbook--Sales Campaigns and Events:--Participates in sales and
marketing campaigns and attends outside events (travel
required)----Vehicle Maintenance and Travel:--Maintains
vehicle/equipment pre-op/post-op to be prepared to perform required
duties--Maintains a clean driving record as defined by the current
fleet insurance underwriter--Observes hazards and reports any
concerns or accidents to a supervisor or safety professional;
participates in the investigation process as needed--Travels to
multiple service locations across California and occasionally
beyond, including during adverse weather conditions, while adhering
strictly to safety protocols--Commutes extensively by vehicle
daily, both indoors and outdoors, to visit Race clients' businesses
and/or residences--Flexibility to work overtime, including nights
and weekends, as necessary--Safety Protocols:--Adheres to safety
protocols and guidelines outlined in the Race employee handbook and
job description to promote a safe work environment--Other duties as
necessary may include but are not limited to:--Successfully
complete assigned training and examinations, as well as participate
in ongoing performance and development reviews, and goal
setting--Be available to participate in internal or external
meetings, special functions, and professional development
opportunities--Cross-train and share knowledge with other team
members--Support routine tasks--Maintain a professional appearance,
hygiene, and demeanor--As Part of Our Team, You'll Enjoy:--100%
Employer-paid medical, dental, vision, and life for all our
employees--401 (k) with 100% Employer-matched up to 4% of your
annual income--Generous paid time off including sick, vacation,
holiday and birthday pay--Company provided equipment including
uniforms, safety, tools, vehicle, and tech--Free Race TV, highspeed
internet, cable, and phone service where available--Working as part
of our diverse team that fosters a culture of appreciation and
collaboration, where every member is valued as an integral part of
our success----All offers of employment are contingent until all
pre-employment requirements are met. These requirements, which vary
by position, may include drug and background screenings as well as
Motor Vehicle and DOT related screening and reporting
requirements.--Race will consider qualified job applicants with
arrest and conviction records for employment.----All new employees
will participate in the mandatory 'Speedway to Success' (Speedway)
orientation at one our offices located in either Chico,
Farmersville, Lancaster, North Palm Springs, Phelan, Pleasant Hill,
San Francisco, Tehachapi, and Yuba City, CA. The duration of the
Speedway program spans from 1-3 weeks, depending on the position.
During Speedway the schedule will vary; you may not work full
8-hour days and there may be off days.--Applicants further than 50
miles from these training locations will be provided with necessary
travel accommodations as part of the onboarding process. Applicants
50 miles or less from these locations will be considered regular
commute. For those working remotely, virtual attendance will depend
on position requirements. Further details will be provided to you
during the interview process, and before your start date.----Race
Communications is an equal opportunity employer who welcomes
applications from individuals (with or without reasonable
accommodation),--with the skills, experience, and dedication to
excel in their roles without regard to race, religion, color,
sex/gender (including pregnancy, childbirth, breastfeeding, or
related medical conditions), sex stereotype, gender identity/gender
expression and sexual orientation, national origin, ancestry,
physical or mental disability, medical condition, genetic
information/characteristics, marital status/registered domestic
partner status, age, sexual orientation, reproductive health
decision-making, military or veteran status or any other basis
protected by federal, state, or local law, ordinance, or
regulation.----Reasonable accommodation(s) for qualified
individuals with disabilities are available as part of the
application and interview processes. If accommodations are needed
during the application or interview process, or workplace
accommodations are required after a job offer is made, please
contact--recruiting@race.com--to initiate the interactive
process.----Updated: 09/2024Compensation details: 18-19 Hourly
WagePIf7ea20bb7af3-25660-35695269
Keywords: Race Telecommunications LLC, Dublin , Outside Sales Representative, Sales , Yuba City, California
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