STORE MANAGER - AUTOMOTIVE MAINTENANCE & REPAIR

Company: Stress Free Auto Care
Location: San Francisco
Posted on: October 19, 2024

Job Description:

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Store Manager - Automotive Maintenance & Repair who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Compensation

• Total Compensation Target $200,000+/yr.
• Base Pay Up to $150,000/yr.
• Bonus Pay Up to $50K/yr.
• Up to 10% Profit Sharing Opportunity Benefits
  
  • PTO/Sick & (6) Annual Paid Holidays
  • Medical, Dental & Vision Insurance
  • 401(k) Matching
  • Paid Skills Enhancement Training
  • Employee Discount - Service & Parts
  • Equipment/Toolbox Relocation Assistance
  • Employee Referral Program *This position is available to start ASAP. Apply today!
    Responsibilities
    • Oversee all aspects of daily operations, including scheduling, workflow management, & quality control.
    • Ensure efficient use of resources and high standards of service delivery.
    • Implement & enforce safety protocols and industry regulations.
    • Foster a positive work environment by providing ongoing coaching opportunities.
    • Uphold a customer-centric approach by ensuring prompt & courteous service.
    • Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
    • Maintain strong relationships with customers to enhance loyalty & satisfaction.
    • Stay updated with industry trends, technological advancements, & other markets.
    • Maintain accurate records of operations, financial transactions, & employee activities.
    • Prepare regular reports for management regarding shop performance & key metrics.
    • Ensure compliance with all legal & regulatory requirements. Qualifications
      • Proven experience as a General Manager or similar role in an auto mechanic shop.
      • Efficient in Digital Visual Inspections & Procedures
      • Experience with Autoflow or similar platform, preferred but not required
      • Strong leadership & managerial skills with the ability to motivate a team.
      • Sound knowledge of automotive systems, repair techniques, and industry standards.
      • Solid understanding of financial management & budgeting.
      • Ability to multitask, prioritize, & manage time effectively.
      • Degree in Business Administration, Automotive Technology or similar technical college Physical Requirements
        
        • Occasionally lift and/or move over 50 pounds
        • Ability to work with tools lifted above their head
        • Work in tight spaces as dictated by the vehicle's needed repair
        • Have the needed dexterity in order to efficiently use hand-tools
        • Walk/stand for the majority of the workday
        • Drive manual transmission vehicles
        • Keeping a brisk work pace in a high-volume environment
        • Efficiently navigate a computer
          
          Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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