Program Director
Company: Oakland Venue Management, Inc.
Location: San Francisco
Posted on: October 18, 2024
Job Description:
Company DescriptionDistrict Works is a pioneering leader in the
Urban Place Management Industry, dedicated to creating vibrant,
thriving, and inclusive communities. With over 15 years of industry
experience, we specialize in providing comprehensive maintenance,
hospitality, environmental stewardship, and placemaking programs.
Our unique approach integrates thoughtful compensation, benefits,
and incentive packages to attract and retain skilled employees,
ensuring exceptional results for the communities we serve.
Program Director - Marine Maintenance The Program Director position
is a full-time position that provides leadership and communication
supporting routine maintenance and janitorial of both vessels and
facilities for District Works' (DW) program with Alcatraz Island in
San Francisco. District Works provides place management,
beautification, cleaning and technician staffing and services to
municipalities and community benefit districts in Oakland and
throughout the Bay Area. District Works prides itself in working
with organizations whose work aligns with our goals and values,
focusing our collective efforts towards creating and sustaining
vibrant, thriving, and inclusive communitiesPosition Summary The
Program Director reports to the Assistant General Manager and is
primarily responsible for leading and managing the routine
maintenance and janitorial of the program's vessels and facilities.
Maintaining and following up on jobs and projects; communicating
and providing directions for all program staff in their daily job
assignments and duties. Records jobs status in appropriate programs
and maintains records with accuracy. The Program Director is
expected to work collaboratively with internal and external
business partners to ensure highly efficient and streamlined
business operations at the highest level of the organization in the
pursuit of achieving the mission for DW. The Program Director is
expected to demonstrate a high level of professionalism projecting
a positive image of the company to employees, clients, and business
partners. The primary responsibilities of the Program Director will
be as follows:
- Hire, train, and oversee all staff that are assigned to the
service program(s).
- Schedule all positions through the District Works time and
labor system.
- Provide on site supervision, performance reviews, and
corrective action as necessary during all regular program hours,
including nights and weekends, in order to ensure that all
positions are regularly observed by the Program Director.
- Work with contractor staff to complete specific projects,
address any staffing related issues, and assist in the facilitation
of a successful program.
- Bring any issues or concerns regarding the program to the
attention of leadership as necessary.Program Operations
- Develop a custom deployment plan to maximize visibility and
effectiveness of resources (personnel and equipment).
- Evaluate daily needs and make adjustments to daily deployment
to meet the needs of the program; anticipating issues as well as
developing future adjustments to the program.
- Oversee and maintain schedules for staff, routes, equipment
stocking, and stats for ongoing reporting and billing
purposes.
- Monitor and record all program statistics. Provide monthly,
quarterly, and annual reporting on program metrics and
performance.
- Work with management staff and contractor staff to complete
specific projects, provide detailed reports, provide feedback, and
report any issues encountered.
- Give critical feedback on the program's most pressing issues
related to hiring, client communications, and strategic
opportunities to enhance the program overall.
- Maintain program budget and monitor costs; submit monthly
expense reporting.
- Provide quality control for the program by conducting audits of
work performed on site.
Employee Management
- Provide strong leadership and training for the staff and the
entire program with the goal to uplift the staff to maximize their
potential and maintain a cohesive team. Ensure team's safety by
providing safety talks, safety training, and promoting employee
safety.
- Monitor and approve timecards to support payroll weekly.
Ensuring accurate timecards are submitted by employees and that
hours worked stay within the operating budget.
- Assist Management/HR with recruitment & interview process;
support new staff onboarding processes and ensure compliance with
all company policies.
- Conduct quarterly performance reviews with all employees and
provide additional training where needed.
- Work directly with HR to provide detailed counseling and/or
disciplinary actions to employees when needed; support and enforce
company policies by modeling positive behaviors.
- Maintain compliance with all City, State, and Federal Laws and
Guidelines. Provide feedback to management as necessary.
- Provide backup support to other team members when on vacation,
sick, or out of the office.
- Available to assist other District Works Programs in any
capacity needed.Position Qualifications
- Strong hands-on experience of vessel engineering and
maintenance.
- HAZWOPER certificate (40 hours).
- HAZMAT certificate.
- Project management skills.
- Must have customer service experience.
- Basic computer skills i.e.. Google Workspace, for utilizing
reporting programs.
- Valid CA Driver's License.
Benefits and Compensation
- $100,000-$110,000 Annually
- Annual bonus eligibility
- Health, dental, and mental wellness insurance coverage for
employees and dependents
- 401(k) plan with employer match
- Paid vacation and sick time off
- A full-time employment status of 40 hours per week is required
to participate in company benefits.
PI272e2b2f1793-37248-35671139
Keywords: Oakland Venue Management, Inc., Dublin , Program Director, Executive , San Francisco, California
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