Senior Operations Manager
Company: Hayden AI Technologies, Inc
Location: San Francisco
Posted on: October 4, 2024
Job Description:
About UsAt Hayden AI, we are on a mission to harness the power
of artificial intelligence and machine learning to transform the
way governments and businesses address real-world challenges.From
optimizing bus lane and bus stop enforcement to pioneering digital
twin modeling and beyond, our innovative mobile perception system
empowers our clients to accelerate transit, enhance street safety,
and drive forward a sustainable future.What the job involvesIn this
dynamic role, you'll identify areas for improvement across various
departments, manage projects from concept to completion, and
collaborate effectively with a cross-functional team. Bring your
strong communication, problem-solving, and organizational skills to
make a real impact on our company's success.Responsibilities
- Lead operational programs that improve efficiency,
effectiveness, and ultimately, customer satisfaction. Consider the
impact of your work on all aspects of the customer journey.
- Partner with various stakeholders to ensure seamless program
execution. Identify and address any roadblocks that could impact
customer experience.
- Analyze operational processes across departments. Develop and
implement programs that streamline workflows and optimize resource
allocation.
- Tackle challenges that arise at the intersection of operations,
engineering, finance, and service delivery. Develop solutions that
consider both customer needs and financial constraints, while
aligning with technical feasibility.
- Manage multiple projects and tasks simultaneously, adapting to
changing priorities to ensure timely project completion.
- Communicate clearly with all stakeholders. Keep everyone
informed on project progress and ensure a shared understanding of
customer needs and goals.Qualifications
- Bachelor's degree (preferably in business) or equivalent
experience.
- 5+ years of experience leading and managing operational
projects focused on process improvement in areas like inventory
management, supply chain, customer service delivery, sales &
operations forecasting, and new customer pilot launches.
- Proven track record of successfully implementing ERP system
optimizations or process improvement initiatives.
- Proven ability to lead and manage multi-million dollar
operational projects with cross-functional teams. Experience within
professional services or consulting is a plus.
- Demonstrated commitment to continuous improvement. Possession
of a PMP or Six Sigma certification is highly valued. Willingness
to pursue one within the first year is a consideration.Benefits and
PerksThere are endless learning and development opportunities from
a highly diverse and talented peer group, including experts in a
wide range of fields (AI, Computer Vision, Government Contracting,
Systems & Device Engineering, Operations, Communications, and
more!)
- Options for medical, dental, and vision coverage for employees
and dependents (for US employees)
- Flexible Spending Account (FSA) and Dependent Care Flexible
Spending Account (DCFSA)
- 401(k) with 3% company matching
- Unlimited PTO
- Daily catered lunches in our San Francisco officeHayden AI is
committed to creating a diverse and inclusive environment that
fosters learning from each other. We celebrate people of diverse
backgrounds, experiences, abilities, and perspectives. We are an
equal opportunity employer and are committed to providing a work
environment free of harassment and discrimination. Hayden AI is
also committed to working with and providing reasonable
accommodations to individuals with disabilities. Please let your
recruiter know if you need an accommodation at any point during the
interview process. To all recruitment agencies: Hayden AI does not
accept agency resumes. Please do not forward resumes to our jobs
alias, Hayden AI employees or any other company location. Hayden AI
is not responsible for any fees related to unsolicited resumes.
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Keywords: Hayden AI Technologies, Inc, Dublin , Senior Operations Manager, Executive , San Francisco, California
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